Home › Forums › Invisible reCaptcha › How-To and Troubleshooting › Whitelist an email? Otherwise: "Error: Your entry appears to be spam!" Tagged: error, spam email, white list, whitelist This topic has 0 replies, 1 voice, and was last updated 2 years ago by Tim Walter. Viewing 1 post (of 1 total) Author Posts April 12, 2019 at 11:18 am #12136 Tim WalterParticipant I have a customer (a real customer who has spent money with us) who is now getting “Error: Your entry appears to be spam!” when he tried to log in. Can I whitelist his email address? If not, how can I get him access (without disabling IRC)? Thank you Author Posts Viewing 1 post (of 1 total) You must be logged in to reply to this topic.